Shop for: Clothes | Home & Garden | Computers | Jewelry | Toys | Electronics | All Depts.   Powered by
Shop for in  
Home > Store Ratings > Sears.com Email this page

Sears.com Report Card & Customer Reviews

Ratings Report Card*

Sears.com Sears.com

Rated by Up to 100 customers since 2000
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.8Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — — —
Neutral — — —
Negative — — —
Write a review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Dec 12, 2008

No matter what I tried I couldn't get my order placed. I ordered Christmas gifts for my Granddaughter but couldn't get my order processed. I gave up, after an hour of trying, and went to another site. The web site for sears was all advertisement and not about the customer. As I said, I found what I wanted, FINALLY. But it took a while to find it all... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
4 out of 4 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 3.0 Customer Support
See all ratings

by Online Shopper, Dec 11, 2008

Sometimes it takes a long time to find what you are looking for. Shipping charges are extremely high. You can find more on the online store than you can at the Somerset, KY store. I call it very rinky dinky. Not much selection of anything you are looking for.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 3 people found this review helpful.

Did you find this review helpful?

 

Top Selling Products from Sears.com

Set of 6 Connoisseur Red Wine Glasses

Add a touch of elegance to your table with this crystal clear wine glasses. Glasses feature a classic shape with a thin drawn stem. Set of six. Glass. Dishwasher safe. Imported

$14.99

Stemless Red Wine Set

Your cocktail party will never be the same with the addition of these innovative, stemless wine glasses. The set includes four stemless wine glasses, holding 16.5 ounces each. Now guests can place their glasses down without worrying about them tipping

$11.24

Shop for in  

Stores are responsible for providing Shopzilla with correct and current prices. Sales taxes and shipping costs are estimates; please check store for exact amounts. Product specifications are obtained from merchants or third parties. Although we make every effort to present accurate information, Shopzilla is not responsible for inaccuracies. We encourage you to notify us of any discrepancies by clicking here.

Store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.